Details that help
Tell us about your Xiaomi phone
Xiaomi, Redmi and POCO use overlapping model numbers. Include the full brand and model name, plus Pro, Pro+ and 4G or 5G where shown. If the phone came from overseas, include its model code so regional differences can be checked before discussing parts.
Screen and battery enquiries
Redmi Note 13 Pro 5G screen replacement and repair enquiries
If you need a Redmi Note 13 Pro 5G screen replacement, describe the cracked glass, display or touch problem and any other damage. For another model, include its full name so we can assess the correct version.
For short battery life, intermittent charging or a phone that will not start, tell us how the fault began and whether the phone was dropped, exposed to liquid or repaired before. Assessment helps establish which repair options are appropriate.