Details that help
Tell us about your vivo phone
For vivo X, V and Y models, include the complete model name and whether the phone was bought overseas. Regional versions can differ. Describe display, camera, charging or battery symptoms, and identify which display is damaged on a foldable.
Screen and battery enquiries
vivo V40 screen replacement and repair enquiries
If you need a vivo V40 screen replacement, describe the cracked glass, display or touch problem and any other damage. For another model, include its full name so we can assess the correct version.
For short battery life, intermittent charging or a phone that will not start, tell us how the fault began and whether the phone was dropped, exposed to liquid or repaired before. Assessment helps establish which repair options are appropriate.