Telstra phone assessments
Have a damaged Telstra phone? Send us the model and fault for assessment of screen, battery, charging or other repair options at our Bundaberg workshop.
Find your phone
Browse these model families or search for your phone. This is a representative list, including some overseas and older models. Ask about unlisted devices; repair options depend on the fault, condition and parts availability.
For example: Telstra T-Pro 2 5G
No matching model in this list. You can still ask us about your phone.
A listed model is not a promise of parts in stock or a successful repair. Send the complete model name and explain what happened so we can advise on the next step.
What we can help with
Every repair starts with the device, its condition and the outcome you need. These are common requests rather than a promise that every damaged device can be repaired.
Details that help
For Telstra-branded phones, send the name from the device settings or label. This page covers Telstra devices, rather than every other brand sold on the Telstra network. Tell us if the screen, keypad, hinge or charging connection is affected.
Screen and battery enquiries
If you need a Telstra T-Pro 2 5G screen replacement, describe the cracked glass, display or touch problem and any other damage. For another model, include its full name so we can assess the correct version.
For short battery life, intermittent charging or a phone that will not start, tell us how the fault began and whether the phone was dropped, exposed to liquid or repaired before. Assessment helps establish which repair options are appropriate.
Related services
Right here in Bundaberg
Visit us at 31 Woondooma Street, Bundaberg Central. We primarily support Bundaberg and the surrounding Wide Bay region, with specialist mail-in repairs available Australia-wide.
Helpful answers
Yes. Send the exact model and problem. The list is a browsing guide rather than a complete historical catalogue; we will review the details and advise on assessment and repair options.
Include the model, symptoms, any drop or liquid damage and whether saving files is the priority. Do not send passwords. A quote request does not authorise paid work.
