Details that help
Tell us about your Huawei phone
For Huawei P, Mate, nova and Pura phones, send the exact model and whether the problem affects the hardware or an app. If saving photos or files is the priority, mention that before assessment. Data recovery depends on the damage and access to the device.
Screen and battery enquiries
Huawei P30 Pro screen replacement and repair enquiries
If you need a Huawei P30 Pro screen replacement, describe the cracked glass, display or touch problem and any other damage. For another model, include its full name so we can assess the correct version.
For short battery life, intermittent charging or a phone that will not start, tell us how the fault began and whether the phone was dropped, exposed to liquid or repaired before. Assessment helps establish which repair options are appropriate.